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    FAQ

    Anything we can help you with?

    You can schedule a session directly through our Contact page or by reaching out to us via email/phone. Once you share your preferred time, our team will confirm your appointment and guide you through the process.

    Reports are shared securely through your registered email or within your Eremig account. If you haven’t received yours, you can always contact our support team for assistance.

    No special preparation is needed. You just need to ensure your fingers are clean and free from ink, paint, or henna to capture clear prints.

    Yes, we take data security very seriously. All your personal information and reports are kept strictly confidential and are not shared with any third parties.

    Absolutely. In fact, we encourage parents to join sessions with students, especially for career counseling, so that both can make informed decisions together.

    Most results are available within 6–12 hours. For detailed career or personality reports, it may take slightly longer depending on the type of assessment.

    If you face any technical issue, simply reach out via our Contact form or email our support team. We’ll resolve the issue as quickly as possible.
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